Our Pledge To You...
We want to earn your business by earning your trust. We will
keep the needs of you, our customer, first. We will advise you of any areas
of concern that may be safety related or warrant re-inspection in the near
future. After a thorough inspection on your vehicle, any required repairs
will be discussed with you for your understanding and approval. No repairs
will be performed without your informed consent. We will perform only the
repairs your vehicle requires. We will install only the highest quality,
name brand parts at fair prices. All parts installed by our professionally
trained technicians will meet or exceed original equipment specifications
and will be backed by our North American Warranty.
If there is something you want to know about your vehicle, or the repairs
we are performing, JUST ASK! We Will gladly answer your questions. By
Keeping this pledge, we hope to establish a long-term relationship with you
and your vehicle. The better we know your vehicle and your needs, the better
we can serve you. We want you to be a part of our family.
Thank you for your trust... and business.
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Maxie Sherrow, 11/17/2020
Handling car repairs is not my forte at all, but sadly, we all ourselves needing to eventually. As a woman, I feel that it is even more difficult--being told countless times how my gender made me a target for mechanics to hustle an extra buck by giving estimates that were much more costly than actually needed, or even worse--not actually doing the work at all and just claiming to. In addition to this concern, is the fact that I don't even know how to articulate what the problem with my car is--and I embarrass myself with my lack of verbage when trying to describe what problems lead me there. Everything automotive is a God send in regards to this. I took my car in today, imagining a bill that would be at least 1200 dollars. My steering wasn't working right. It was making noise. And I had to guess how to explain all this! But they treated me gently, listened to my points and asked easy questions to get an idea as to where to start looking for the problems. It was painless and flawless and that exorbitant bill I imagined? I think it was less than 14 dollars for parts and a pittance for labor--so I asked them to do an oil change too. On top of it all, everyone I spoke to seemed so welcoming. I am really thankful to find a place that wants to do fair, honest business.