CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
I cannot recommend this shop enough! I took my mom’s car in yesterday and had the best experience. The owner, Tony, is a truly wonderful man. He is incredibly kind and you can tell immediately that he actually cares about his customers and their safety, not just the bottom line. It is rare to find a shop that is this honest—Tony charges a very fair price and doesn't try to upsell you on things you don't need. His employees clearly take pride in their work and treat customers with the same respect Tony does. If you are in Jacksonville, or even just passing through and find yourself in need of a mechanic, go see Tony. It’s hard to find a business with this much integrity these days!
I took my son’s car to the Honda dealership and was quoted a long list of repairs, so I called Everything Automotive for a second opinion. Chris answered the phone and was incredibly helpful; he took the time to go over pricing with me before I even brought the car in. Once at the shop, communication was great and everything was very transparent. I also met the owner, Tony, who was very kind and easy to talk to. This is a family-owned business, and it shows. There was no upselling, and as a woman, I felt completely comfortable and trusted them. Highly recommend!
Took my truck to 4 places, they couldn’t figure it out, took it here, they got the problem fixed in 4 days, guys are incredible
Best in town… Nobody could fix it…Tony did in 3 days!!!!
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