Customer Service
How We Deal With Car Trouble
At Everything Automotive of Jacksonville, Inc., we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Everything Automotive of Jacksonville, Inc.. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Everything Automotive of Jacksonville, Inc., we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Emphasis On Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Everything Automotive of Jacksonville, Inc. focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
We Go The Extra Mile
At Everything Automotive of Jacksonville, Inc., we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2012, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 904-800-2714 or email us.
Car Warranty Scams FAQs
Be sure to review the below information in order to avoid a potential scam.
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
Discover More About Appointments and Repair Services At Everything Automotive of Jacksonville, Inc. in Jacksonville
Cost Saving Tips
Ask The Mechanic
Reviews
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
On 3.2.2026 I used ChatGPT to find me an auto repair shop, with high ratings, 10 mi of my home. I reached out to the top three asking for quotes and after obtaining them Everything Automotive won out. Although their was in the middle of the three, they gave a waaaay better warranty. I spoke with Michael. He assisted me with obtaining more information and scheduling my appt. He was very patient and helpful. I had a great experience at Everything Automotive. The waiting area was clean, comfortable, and welcoming, which made the visit much easier. The staff were friendly, professional, and took the time to explain what was going on with my car. I initially thought my alternator needed to be replaced, but after diagnosing the issue they found the actual problem and it ended up costing much less, only $177. I really appreciated their honesty and not replacing parts that didn't need to be replaced. Tony, the owner, personally drove my car to make sure the stalling issue was fully resolved before returning it to me, and he even thanked me for my business. That level of care and integrity goes a long way. If you're looking for a trustworthy and professional auto repair shop, I definitely recommend Everything Automotive.
Great service, quick and they have thorough communication.
Excellent work and reasonable prices. Customer service was amazing from start to finish!
I recently had a great experience at Everything Automotive. Mike, the service manager, runs a tight ship and makes sure everything is handled efficiently and professionally. Communication was clear, timelines were accurate, and the entire process felt smooth from start to finish. It's obvious he takes pride in making sure customers are taken care of. Highly recommend if you're looking for honest, reliable service.
Savings & Specials
Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.
1 YEAR FREE ROADSIDE ASSISTANCE
Partners
