Customer Service
How We Deal With Car Trouble
At Everything Automotive of Jacksonville, Inc., we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Everything Automotive of Jacksonville, Inc.. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Everything Automotive of Jacksonville, Inc., we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Emphasis On Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Everything Automotive of Jacksonville, Inc. focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
We Go The Extra Mile
At Everything Automotive of Jacksonville, Inc., we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2012, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 904-800-2714 or email us.
Car Warranty Scams FAQs
Be sure to review the below information in order to avoid a potential scam.
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
Discover More About Appointments and Repair Services At Everything Automotive of Jacksonville, Inc. in Jacksonville
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Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
What a amazing experience. Mike was great to deal with. I will be returning and letting everyone know where to go for any type of car work.
I cannot recommend this shop enough! I took my mom's car in yesterday and had the best experience. The owner, Tony, is a truly wonderful man. He is incredibly kind and you can tell immediately that he actually cares about his customers and their safety, not just the bottom line. It is rare to find a shop that is this honest, Tony charges a very fair price and doesn't try to upsell you on things you don't need. His employees clearly take pride in their work and treat customers with the same respect Tony does. If you are in Jacksonville, or even just passing through and find yourself in need of a mechanic, go see Tony. It's hard to find a business with this much integrity these days!
I took my son's car to the Honda dealership and was quoted a long list of repairs, so I called Everything Automotive for a second opinion. Chris answered the phone and was incredibly helpful; he took the time to go over pricing with me before I even brought the car in. Once at the shop, communication was great and everything was very transparent. I also met the owner, Tony, who was very kind and easy to talk to. This is a family-owned business, and it shows. There was no upselling, and as a woman, I felt completely comfortable and trusted them. Highly recommend!
Took my truck to 4 places, they couldn't figure it out, took it here, they got the problem fixed in 4 days, guys are incredible
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